Utilities and public services when renting in Colombia
When renting in Colombia, utilities are a central topic: water, electricity, gas, waste collection and internet. Knowing how they are billed avoids surprises.
Strata
Residential utilities are billed by socioeconomic stratum (1 to 6). The property's stratum affects rates and subsidies or surcharges.
Meters
Ask for meter readings on arrival and return. Photograph them.
Who pays
The contract should state whether services are in the landlord's or tenant's name and who pays. Clarify payment dates and receipts.
Fixed charges and consumption
Bills include a fixed charge and consumption. Reduce costs with efficient habits: LED lights, shorter showers and efficient appliances.
Reconnection and debts
In arrears, service can be suspended with a reconnection fee. Ask for a clearance certificate at the start.
Claims
If there are erroneous charges, claim in writing. If the company does not respond, you can turn to the Superintendency of Domestic Public Utilities.
Frequently asked questions
What is the stratum?
A classification of properties used to set utility rates.
Can I change provider?
For some services, such as internet, yes; for others it depends on the area.
Who answers for earlier debts?
It depends on the service and contract; ask for clearance.
Related guides
General information based on current rules and practice; it may change. Confirm your case with the official source or an authorized professional. Not legal, tax or medical advice.