Building water and tanks

In many Colombian cities buildings have a water reserve tank, and some areas suffer rationing or cuts. Knowing this avoids surprises when renting.

How it works

Water arrives in the building's network, is stored in a tank and distributed by pumps. If public supply is interrupted, the tank can supply for a few hours.

What to ask when renting

  • Is there a reserve tank and how much autonomy does it give?
  • Is there a history of cuts or rationing in the area?
  • Who pays for the pump and maintenance?
  • Is hot water central or individual?

Maintenance and health

Tanks should be cleaned periodically by authorised companies. Ask the administration when the last cleaning was.

Saving water

Check for leaks, use flow reducers and report drips. During droughts, restrictions may apply.

Claims

If service fails repeatedly, submit a claim to the water utility and the administration.

Frequently asked questions

Is tap water potable?

In many cities yes, but check with the utility and neighbours.

What is rationing?

A scheduled supply restriction due to scarcity or maintenance.

Who cleans the tank?

The building administration, with authorised companies.

Related guides

General information based on current rules and practice; it may change. Confirm your case with the official source or an authorized professional. Not legal, tax or medical advice.