Emergency numbers
Knowing emergency numbers from day one is one of the simplest safety measures. Colombia has a single national line and several local lines.
Single emergency line
123 is Colombia's emergency number: police, fire, ambulances and more. It works nationwide.
Other useful lines
- National Police: 112 and local lines. - Red Cross and Civil Defence. - Health line of your insurance or EPS. - Your consulate or embassy line. Verify current numbers for your city in official sources, as they can be updated.
What to say
State your exact location, what is happening and your name. If you do not speak Spanish, say "emergencia" and your address; some centres have support in other languages.
Prepare information
Save on your phone your address written in Spanish, emergency contacts, allergies and insurance.
Insurance
If you have insurance, save the 24-hour assistance number.
Prevention
Know the location of nearby clinics and on-duty pharmacies.
Frequently asked questions
Does 123 work on any phone?
Generally yes; check your carrier's coverage.
Do they answer in English?
It may vary; have your address written in Spanish.
What if I lose my passport?
Report it and contact your consulate.
Related guides
General information based on current rules and practice; it may change. Confirm your case with the official source or an authorized professional. Not legal, tax or medical advice.